Friday, March 15, 2013

Sky broadband update

You might remember a couple of weeks ago I was grumbling about our terrible broadband service under Sky Connect, and the fact that they'd secretly applied 'traffic management' (ie slower download speeds) to us at busy times.

Well, we've switched providers!

BT have been widely advertising their new 'Totally Unlimited' service (almost certainly in response to news and/or grumbles about Sky's policy) so today Dave phoned them and said, could they absolutely guarantee that they would never apply traffic management to the service, even by invoking some loophole in the small print.

And they said yes, they absolutely could guarantee it. Under no circumstances whatsoever will they limit our broadband service, operate traffic management at busy periods, or do anything else that will adversely affect our download speeds. So we've gone with them. It'll take a few weeks to set everything up, but by mid-April we'll be shot of Sky and hopefully have decent full-speed broadband in the evenings and at weekends.

Sky really aren't doing themselves any favours with this one...

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